This Privacy Notice explains how Dahlias Ai Study INC ("Dahlias", "we", "us") collects, uses, and shares your personal data when you use dahliastudy.live and related services (the "Service"). Dahlias Ai Study INC is the data controller for the personal data described here.
1. Personal data we collect
- Account data: name, email address, login credentials, authentication provider identifiers.
- Study content: files, notes, prompts, and generated outputs you create in the Service.
- Usage & telemetry: pages viewed, features used, credit ("water") ledger entries, timestamps, error logs.
- Device & technical data: IP address, browser type, device identifiers, approximate location derived from IP.
- Support messages: content of any messages you send to us.
2. Purposes and legal bases
- Providing the Service and your account — performance of a contract.
- Security, fraud prevention, abuse detection — legitimate interests.
- Product improvement and analytics — legitimate interests.
- Customer support — performance of a contract.
- Marketing communications where permitted — consent, which you may withdraw at any time.
- Compliance with legal obligations — legal obligation.
3. Data sharing
We share personal data with the following categories of recipients:
- Service providers / subprocessors: cloud hosting, database, email delivery, analytics, and AI model providers that process data on our behalf.
- Merchant of Record: Paddle.com acts as the Merchant of Record for sales, subscription management, payments, tax compliance, and invoicing. See Paddle's Privacy Notice.
- Professional advisers: legal and accounting advisers where necessary.
- Authorities: where required by law or to protect our rights.
4. International transfers
Personal data may be processed outside your country of residence, including in jurisdictions that may not offer the same level of data protection. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
5. Data retention
We keep personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymised.
6. Your rights
Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability. You may also withdraw consent at any time and lodge a complaint with your local supervisory authority. We aim to respond to requests within one month.
7. Security
We use appropriate technical and organisational measures — including encryption in transit, access controls, and audit logging — to protect personal data. No system is perfectly secure; please use a strong, unique password and keep your credentials confidential.
8. Cookies
We use essential cookies required to operate the Service (session, authentication). We may also use analytics cookies to understand aggregate usage. You can control cookies through your browser settings.
9. Contact
Questions about this notice or your data: privacy@dahliastudy.live.
See also our Terms & Conditions and Refund Policy.